AUTOMOTIVE INTELLIGENCE

Parts requests

to offers.
Automatically.

Parts requests

to offers.
Automatically.

Parts requests

to offers.
Automatically.

Veltora reads the request, identifies the vehicle and the part, applies your margin policy, and delivers a branded offer on WhatsApp and email — in under thirty seconds.

PIPELINE · LIVE

200 OK

INBOUND · WHATSAPP

Brauche Bremsbeläge vorne für VW Golf VII, Bj. 2018. Anbei Zulassung.

zulassung.jpg · 1.2 MB

EXTRACTED

Make

Volkswagen

Model

Golf VII · 2.0 TDI

Year

2018

Part

Front brake pads

PIPELINE

Request received

0.4s

Document read

1.8s

Vehicle identified

2.3s

Catalog matched

3.1s

Margin applied

3.4s

Offer rendered

4.7s

WhatsApp sent

5.2s

Email sent

5.3s

TOTAL

5.3s

OUTBOUND OFFER

Good

Good

€68

€68

Better

Better

€92

€92

Premium

Premium

€134

€134

< 30s

FROM REQUEST TO OFFER

100%

FOLLOW-UP COVERAGE

10k+

WORKSHOPS ADDRESSABLE

50h

SAVED PER OPERATOR / MONTH

DOCUMENT UNDERSTANDING

A registration becomes structured data.

A registration becomes structured data.

A registration becomes structured data.

Vision models read the document, extract make, model, year, VIN, and the requested part — across languages and image quality, without templates.

LANGUAGES

27

VISION FALLBACKS

3

AVG. PARSE TIME

1.8s

MATCH CONFIDENCE

≥ 98%

DOCUMENT INTAKE · OCR + VISION

Parsing

ZULASSUNGSBESCHEINIGUNG TEIL I

FOTO

MAKE

Volkswagen

MODEL

Golf VII · 2.0 TDI

YEAR

2018

VIN

WVWZZZ1KZHW012345

PART

Front brake pads

MATCH · 99.2% · READY FOR CATALOG LOOKUP

THE CURRENT STATE

MANUAL WORKFLOW — WHAT GETS DONE TODAY

01

Read WhatsApp or email request

1–3 min

02

Identify vehicle from photo or text

1–3 min

03

Decode VIN or registration

1–3 min

04

Search supplier portal #1

1–3 min

05

Search supplier portal #2

1–3 min

06

Search supplier portal #3

1–3 min

07

Compare prices manually

1–3 min

08

Calculate margin in head

1–3 min

09

Open Word, format offer

1–3 min

10

Copy / paste vehicle data

1–3 min

11

Send via WhatsApp and email separately

1–3 min

12

No structured follow-up

TOTAL

15–20 minutes per request

The workflow is broken by design.

The workflow is broken by design.

The workflow is broken by design.

Every parts request goes through a dozen manual steps. Catalog searches across disconnected supplier portals. Hand-typed offers in Word. Pricing calculated from memory.


Each request takes fifteen to twenty minutes. Half are forgotten. The other half lose margin to inconsistent pricing.

150

REQUESTS / WEEK / DEALER

50h

OPERATOR HOURS / MONTH

18%

MARGIN LOST TO INCONSISTENCY

40%

REQUESTS WITHOUT FOLLOW-UP

THE VELTORA SHIFT

One pipeline. Every request type.

One pipeline. Every request type.

One pipeline. Every request type.

Standard descriptions, OE-numbered parts, B2B fleet orders — all enter the same pipeline. The system handles intake, identification, pricing, formatting, delivery, and follow-up. Operators only confirm supplier price.

Standard request

15–20 min

Under 5 min

Known part number

8–10 min

Under 2 min

B2B fleet order

60–90 min

5–8 min

01

RECEIVE

Customer sends a request.

WhatsApp, web chat, email, or SMS. Photo, text, VIN, or registration document. Any format is accepted.

02

PROCESS

AI identifies the vehicle and part.

Vision models read documents, decode VINs, identify parts, and match against catalogs without manual lookup.

03

DELIVER

Branded offer sent automatically.

Three-tier offer — Good, Better, Premium — delivered via WhatsApp and email simultaneously, with structured follow-up built in.

CAPABILITIES

Multi-channel intake

WhatsApp, web, email, SMS — every customer entry point unified.

Document understanding

Reads registrations, invoices, photos, and free text in any language.

Vehicle identification

European VIN decoding with cached lookups and fallback heuristics.

Operator console

A single screen for queue, pricing, and approval. Designed for speed.

Branded offers

Three-tier PDFs generated from your margin policy and brand template.

Structured follow-up

Automatic reminders on the original channel. Nothing forgotten.

Built for the real workflow.

Built for the real workflow.

Built for the real workflow.

Every component maps to a step in the current manual process — and removes it.

View all features

UNIFIED CHANNELS

Every channel.

One pipeline.

Every channel.

One pipeline.

Every channel.

One pipeline.

WhatsApp, email, web chat, SMS — all converge into the same core. Offers leave the same way they came in, plus a branded PDF. No tabs. No copy-paste. No lost threads.

INBOUND

WhatsApp

Email

Web chat

SMS

VELTORA

CORE

OUTBOUND

Branded PDF

WhatsApp reply

Email reply

FROM THE FLOOR

“What used to take fifteen minutes is now done in under one — and nothing slips through anymore.”

“What used to take fifteen minutes is now done in under one — and nothing slips through anymore.”

“What used to take fifteen minutes is now done in under one — and nothing slips through anymore.”

WK

Workshop manager

INDEPENDENT DEALERSHIP · AUSTRIA

Automate the desk.

Keep the trade.

Automate the desk.

Keep the trade.

Automate the desk.

Keep the trade.

See Veltora running on a real dealership workflow. A thirty-minute walkthrough, mapped to your business and your margin policy.

VELTORA

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